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Top 10 Frequently Asked Questions

After I placed my order online I was not given the phonecard instantly, why? I forgot my Phonecard PIN Number. Now What? I already have an existing PREPAID cell phone. Can I just buy a prepaid card to add minutes to it? I made a call but got disconnected after I started talking, the phonecard I used had a connection fee, what should I do now? Is it safe to buy through your website? What is your Safe Shopping Guarantee I exceeded my PhoneShark.com® credit limit for the day, why can't I order more at this time? Many other questions can be answered in our Frequently Asked Questions section.

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Corporate Headquarters	1-800-427-0311  Mon to Fri 8-5 EST (email diligently checked off-hours)
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Corporate Headquarters

The Kilby Group, Inc. (dba PhoneShark.com®) PO Box 330339 Atlantic Beach, FL 32233-0339

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